IT Managed Services
Vinebrook's approach to Managed Services is unlike that of any other IT Solutions Provider. Each Managed Services client receives a customized service offering designed to meet your precise needs and delight your end users.
All systems and subscriptions in use will be owned by customer
No proprietary MSP platforms will be utilized, only best-in-class IT systems
We offer a 24X7X365 Operations Center with global support capabilities. We customize our resource plans based on customer requirements rather than on a fixed delivery model.
Vinebrook also offers US-based support with the option for exclusively U.S-based staff as desired. We also support global clients through our network of local resources.
360° security coverage from endpoint to perimeter. Key components include next generation endpoint protection, Security Operations Center monitoring, Incident Response & Remediation, Vulnerability Scanning & Remediation, and End User Education and Security Simulations.
Infrastructure & Systems Management
Complete management of all Hybrid IT infrastructure, including Cloud, SaaS, On-Premise, and End User Devices. Systems administration of all IT platforms, services, and 3rd Party tools.
Total End User Support
Remote service desk for responsiveness and first call resolution, combined with onsite End User Support experts for personalized service.